Trust & AI Ops

Built to survive an audit.

In regulated work, an agent's decision has to be defensible to someone who wasn't in the room. We build that in from day one.

The trust surfaces

Not bolted on after. Part of the build.

Evals

Evals as first-class artifacts

Held, versioned, and run like any other production artifact.

Verify

Generate-verify-refine loops

Catch errors before they ship, not after they reach a member.

Guardrails

Guardrails for regulated contexts

Hold the agent to the rules the work is actually governed by.

Red team

Adversarial review agents

Probe for failure modes the happy path never surfaces.

Observability

Full observability

Nothing runs unseen — every step is instrumented.

Human

Human-in-the-loop by design

On the exceptions, the disputes, and the judgment calls.

The decision trace

Every decision, defensible to someone who wasn't in the room.

Humans stay in the loop by design — on the exceptions, the disputes, and the judgment calls. The trace records what the agent saw, which rule it applied, why it acted, and where a person signed off.

Decision trace · #PA-4471Human sign-off
SawPolicy v3.2 · 4 clinical criteria · member history
AppliedFormulary rule 12.3 · coverage threshold
Why3 of 4 met · 1 unclear · below threshold
SignedClinician reviewed and approved
Exportable for auditors

Standards

Certifications & readiness.

CertifiedAligned

SOC 2

certified

ISO 27001

certified

HIPAA

aligned

PCI

aligned

GDPR

aligned

EU AI Act readiness

aligned

Let's talk

Bring us the decision your regulators scrutinize most.

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